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Dear valued customers,

We would like to inform you that starting from December 20, 2025, our live chat support will be discontinued on the support system.

From that date onward, all support requests will be handled exclusively through our ticket system. This change allows us to track issues more effectively, provide clearer follow-ups, and ensure better overall support quality.

What you need to do:

Please submit your requests by creating a support ticket as usual.
Our support team will continue to assist you promptly via the ticket system.

If you have any questions before the transition date, feel free to reach out to us via live chat.

Thank you for your understanding and continued support.

Best regards,
The4 Support Team

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Gecko 5 - 360 viewer product

Written by Annie

Last updated 2 years ago

423 views

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You can watch this video to know the config way.

Key to add tag "t4_360"

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