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Dear valued customers,

In celebration of the Reunification Day and International Workers' Day, our company will be on holiday from April 30, 2026 to May 3, 2026.

During this period, our team will be temporarily unavailable and will not be processing support requests. We sincerely apologize for any inconvenience this may cause.

We will resume normal operations on May 4, 2026. All inquiries submitted during the holiday will be handled in the order they are received once we return.

In the meantime, you may:

Visit our Help Center for documentation and guides: https://support.the4.co/collections
Submit your request via our ticket system as usual.

Thank you for your understanding and continued support.

Wishing you a joyful holiday!

Best regards,
The4 Support Team

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